Field Days Privacy Policy
Effective Date: May 1st 2025
Field Days Pty Ltd (ABN 58 647 422 955), referred to as “we,” “us,” or “our,” is committed to respecting and upholding your privacy rights. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
What is Personal Information?
Personal information is any information or opinion about an identified individual, or an individual who is reasonably identifiable. This includes sensitive information, which covers details like racial or ethnic origin, political opinions, religious beliefs, and health information.
What Personal Data We Collect and Why
Comments:
When visitors leave comments on the site, we collect the data in the comments form, plus the visitor’s IP address and browser user agent string to help spam detection.
Orders:
When you make a purchase, we collect your name, billing and shipping address, email, and phone number to process your order and manage delivery.
Browsing:
We automatically receive your computer’s IP address and browser details to help us improve your experience.
Email Marketing:
With your consent, we may send you emails about new products, promotions, or updates.
How We Collect and Hold Your Information
We collect personal information directly from you wherever practical. If we receive information from a third party without your consent, we will inform you. If you choose not to provide requested information, it may limit our ability to serve you effectively.
How We Obtain Your Consent
When you provide personal information to complete a transaction, verify your credit card, or place an order, we take this as consent to collect and use that information for that specific purpose only.
If we need your personal information for secondary purposes (like marketing), we’ll ask directly for your express consent or give you a chance to decline.
Withdrawing Consent:
You may withdraw your consent at any time by emailing us at fielddaysexperience@gmail.com or writing to:
Field Days
PO Box Plus, Suite 2019
Shop 1, 11 Main Street
Ellenbrook, WA 6069, Australia
Disclosure of Your Information
We may disclose your personal information if required by law (including under the Privacy Act 1988) or if you breach our Terms of Service. Your personal information may also be shared with our related entities and trusted third-party service providers for operational purposes. We ensure that these parties uphold this Privacy Policy’s standards.
Overseas Disclosure
We do not typically disclose personal information overseas. However, if required, we take steps to ensure that the recipient does not breach the APPs. By providing your personal information, you consent to its potential transfer outside of Australia, acknowledging that foreign jurisdictions may not have equivalent privacy protections.
Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
For online transactions, your credit card information is encrypted using SSL and stored with AES-256 encryption. Payment information is processed through secure gateway providers (like PayPal, Stripe) and is not stored on our systems. Although no method of electronic storage is 100% secure, we meet all PCI-DSS requirements.
Cookies
We use cookies to:
Embedded Content & Third-Party Services
Our site may include embedded content (videos, images, etc.). These third-party sites may collect data about you, use cookies, or track your interactions.
Additionally, we use third-party service providers (like payment processors and email tools) to help us run our business. We recommend you read their privacy policies to understand how they handle your data.
How Long We Keep Your Data
Your Rights
Under the Australian Privacy Principles, you have the right to:
Complaints & Concerns
If you have a privacy-related complaint or concern, please contact us at fielddaysexperience@gmail.com. We aim to resolve issues promptly and to your satisfaction. If your complaint remains unresolved, you can contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
Payments
We accept payments through PayPal, Stripe and other secure gateways. Payment processors only collect the data necessary to process payments, and your credit card information is never stored on our servers.
Changes to this Privacy Policy
We may update this policy periodically. The latest version is always available on our website. If significant changes occur, we will post a notice on our website.
Contact Us
For questions, requests, or complaints about your privacy:
📧 fielddaysexperience@gmail.com